


If you don't get a response or get a response that indicates there is no Windows Print Driver available for this device - I would promptly return it. I would first attempt to contact the mfg via email (see their support site). If this is the case, then you're going to be very limited in the design software you intend to output to this device. Regardless - I'm thinking that even if you DO get the device to work on your PC with the ArtCut software, there may not be a generic Windows print driver available for this device such that you can "print" from any Windows-based software. If you were unable to get the ArtCut software to work with the device - my concern is that there's a problem with either your PC's USB hardware or with the plotter itself. Question - are you using a USB connection? Are you running Windows XP or Windows 2000? Do you have other USB devices working on your PC? What happens when you plug the device into your USB port? Does Windows detect it? What happened when you attempted to install the software that came with the device?


The mfg's support site doesn't offer a driver to download. From everything I've read about this plotter (and there's NOT much out there) is appears to only support Artcut, Mastercut and Corel Draw.
